Effective Date:

[01.04.2025]

Last Updated:

[01.04.2025]

At ProStudioX (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information, and how you can exercise your rights under GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).

1. Information We Collect

We collect the following types of personal data when you use our website or services: personal information such as name, email, phone number, business name, address, and other data submitted through forms, bookings, or account creation. Communication data includes messages you send to us, feedback, and survey responses. Billing information may include payment data, processed securely via third-party providers such as Stripe. Usage data includes your IP address, browser type, device data, referring URLs, and website interaction details, collected through cookies, analytics, and tracking tools. Marketing preferences refer to your opt-in status for email and SMS communications.

2. How We Use Your Information

We use your data to provide access to our platform and services, send service-related and promotional communications (with your consent), process payments and manage your subscription, automate scheduling, messaging, and follow-ups, improve website performance and user experience, and comply with legal and regulatory requirements. We only process your data when we have a lawful basis, including your consent, our legitimate interests, or to fulfill a contract.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases: your consent, performance of a contract with you, compliance with a legal obligation, or our legitimate interests, such as marketing or improving our services.

4. Your Rights Under GDPR

If you are in the EEA, you have the right to access the personal data we hold about you, correct or delete your personal data, restrict or object to our processing, request data portability, withdraw your consent at any time, and lodge a complaint with a data protection authority. To exercise any of these rights, contact us at [your email address].

5. Your Rights Under CCPA (for California Residents)

If you are a California resident, you have the right to know what personal information we collect, use, or share, request access to and deletion of your personal data, opt out of the sale or sharing of your personal data, and not be discriminated against for exercising your privacy rights. To make a CCPA request, email us at [your email address] with “CCPA Request” in the subject line. We do not sell your personal data.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Sharing Your Information

We may share your data with trusted service providers, such as CRM platforms, analytics tools, payment processors, and hosting services, or with legal authorities if required to comply with the law. We ensure all service providers adhere to strict data protection standards.

8. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze traffic and website performance, and deliver personalized marketing. You can manage cookie preferences in your browser or use our cookie banner to opt in or out.

9. Data Security

We take technical and organizational measures to protect your data, including SSL encryption, access restrictions, and regular system monitoring. However, no method of transmission over the Internet is 100% secure.

10. International Data Transfers

If you're located outside of our operating country, your data may be transferred to and processed in countries that may not have the same data protection laws. We ensure adequate safeguards are in place, such as Standard Contractual Clauses.

11. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from them.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of any significant changes via email or through our platform.

14. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us at:

ProStudioX
Email: [[email protected]]
Website: [www.prostudiox.com]